Delete your Gido account

In the app

1. Open Gido and go to You.
2. At the bottom, tap Delete my account.
3. Confirm. Your account is deleted at once.

Listeners and Voices: open your profile, then Delete account.

What’s deleted

• Everything: your account, conversations, what Gido remembers, coins, reports, choices and sign-in details. It’s removed from our database straight away.
• Backups and our providers’ copies are gone within 30 days.
• We keep only counts that can’t identify you, such as how often Gido showed help on a day.
• If you signed in with Apple, we also tell Apple to unlink Gido from your Apple ID. If you signed in with Google, we hold nothing from Google to revoke; you can also remove Gido at myaccount.google.com/connections.
• Coins you haven’t used are lost. App Store and Google Play refunds follow their own rules.

If you can’t open the app

Email victory@backedfly.com with the subject “Delete my account”. Gido doesn’t keep your email address, so we can’t find your account from it: tell us your nickname, how you sign in (Apple, Google or a passkey) and roughly when you joined. We’ll reply within 30 days to confirm the account is yours, then delete it.

Signing in again later starts a new, empty account.

Your data is deleted by Backedfly Technologies Limited (RC 10003603), the company that provides Gido and is responsible for your personal information.